a traveler from Travelocity.com
on March 26, 2009
We booked this room because it had the ammenties we needed, that being a swimming pool for the kids. Upon arrival, my husband checked in and was charged an extra $ dollars for our two small children and was informed there is not a swimming pool. After a half an hour of arguing to get our money refunded to go to another hotel with the amenties we needed the manager agreed to refund us the room charged, but still charged us $ dollars for the commision that online would charge her. After talking with the online company they offered us no help and we were disapointed in that also.
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