a traveler from Travelocity.com
on December 22, 2008
The room was spartan and the fixtures were in need of repair. The doors were water damaged. The evening noise from late parties was constant. There was a convention each night with loud music until at least 3 AM. The grounds were OK but the walkways were uneven. My wife tripped and bruised her ribs when she fell. When we approached the desk staff and told them about it, they just smiled and appeared not to understand. That was enough for us. We vacated and spent the last few nights at a smaller, cleaner, quieter hotel where the staff understood everything we said. We are very upset that a hotel as old and respected would have declined so much in the service and facilities.
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