a traveler from Travelocity.com
on June 15, 2008
This was at most the worst Fairfield we have ever stayed in. The breakfast area was a corner in the lobby. Small rooms the size of a super 8. We were also given a double room when we reserved a King. This never happenes when booked through Marriott. When they saw we booked by travelocity we were treated as second class citizens. They fixed the room problem but blaimed travelocity and then openly complained to each other about travelocity. I've got to admit I'm a Marriotts member and when I book through them I'm never treated so badly. I was also a trvelocity member when they started and loved the service until they got too big and started to make mistakes with reservations. I decided to try again and this was my first experience It's so sad to see no improvement. It's also sad to see a Marriott hotel so far from the experience we usually see. My advice try one of the other hotels near by.
©Travelocity.com LP 2000-2009