a traveler from Travelocity.com
on November 4, 2007
Booked this hotel based on all the positive reviews on tripadvisor, boy were we disappointed! It was completely NOT worth the money we paid per night. The front desk staff were RUDE. We had booked a room with a double bed. But the room we were given had two twin beds and were extremely small. When we requested to switch to one bed, the front desk staff replied that they could change our bed to one bed. We were happy but we returned in the night and found that they had not changed our bed to one bed but instead had used one sheet instead of two. When we talked to them again, they said we either deal with the two twin beds or we had to move to a room in the back facing the courtyard. Our room had PAPER THIN WALLS. We could hear conversations from neighboring rooms and people walking around and opening and closing doors. In the morning we would hear loud noises coming from elevator and kitchen. The door had no dead bolt or chain link. MAID WALKED IN ON US once while we were sleeping. Bathroom was extremely small and sink drained poorly. The shower water pressure would change depending on usage in other rooms so the WATER TEMPERATURE COULD CHANGE FROM VERY HOT TO VERY COLD as we were showering. The hair dryer handle would get so hot that I needed to wrap it with a towel in order to continue using it. The AC IN OUR ROOM DID NOT WORK AT ALL. One night we found the staff were trying to pry open the ELEVATOR DOOR WHICH GOT STUCK WITH PEOPLE INSIDE !!
©Travelocity.com LP 2000-2009