Don't get ripped off at the Mercure Grosvenor Adelaide


Member Rating 1 out of 5 by a traveler from Travelocity.com on November 3, 2007

It seemed like a good deal and the location is nice. But when we checked into our room was the size of a small closet. It was so small, the bed took up most of the room and there was no place to lay our suitcases! It was a cold night and there was no heating system in the room. We asked for another room but were told that we had already been assigned this room and could not be moved. Staff were not friendly and not helpful. They eventually consented to bring a heater to the room. Shower was dirty. Bathroom floor tiles were cracked. One of the worst hotels I have ever had to stay in. We had prepaid for 3 nights but it was unlivable so we moved out the next morning and forfeited our money. We moved to the Holiday Inn Adelaide which was very nice! Highly recommend the Holiday Inn.
Mercure Grosvenor Hotel
125 NORTH TERRACE
Adelaide, Australia, 5000
61-61-84078888

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