Very friendly people

Member Rating 5 out of 5 by a traveler from on May 15, 2007

We stayed there during Valentines weekend of 2007. The room was suppose to be done up with special flowers and balloons. That did not happen however, they did make it up to us by up grading us to a suite. The Guy at the desk was super nice, super friendly and a total professional. The staff made up for the no specialty room by up grading us, we got cookies, robes, champagne. I loved it there and would stay again. The Golf tourney was in town but they were very attentive to my husband and me.
Portola Hotel & Spa
Two Portola Plaza
Monterey, California, 93940
(831) 649-4511

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