Totally disappointed

Member Rating 2 out of 5 by a traveler from on July 1, 2009

Upon arriving at our assigned room I was shocked at the 3 Star rating and the evaluations from other customers. After reading their reviews, I was looking forward to our visit. We were put in a room that had been sprayed with some type of floral spray to mask the odors. The carpet was filthy. The tub/shower tile had mold on it. The map of the facility is very difficult to follow. We had to sign a waver stating that the hotel was not responsible for any damage to our vehicle, any valuables left in it and our room and any valuables left in it. There was no blanket provided for the bed, only a sheet and an obviously over-used bedspread. Paying * for this room was a total rip off. There was no indication where to find ice, and the refrigerator that apparently once was in the room had been removed.
Valley River Inn
Eugene, Oregon, 97401

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