a traveler from Travelocity.com
on April 28, 2009
The hotel has a good location. Just a walking distance or a short drive to most of Vancouver's attractions...Stanley Park, Robson St, Granville Island, Vancouver Lookout, Vancouver art museum, etc. Customer service was really good & quite consistent during our 3 nights stay. Front desk staff & housekeeping were very friendly & accommodating like when we had a problem with the AC system in one of the rooms that we reserved on the day we checked-in. They were quick to resolve the issue. The rooms were surprisingly spacious with comfortable beds (time to change the pillows though), a nice complete kitchen & a well maintained clean bathroom. As for the pool & gym, both are hotel amenities that you shoudn't want to miss if you're into those activities... the pool is clean, the gym's space maybe a bit small but its well equipped. Most of all, you don't want to miss their buffet breakfast which my family unanimously said was really good & gastronomic. All in all, this hotel topped among the 3 hotels we stayed at during our vacation & even exceeded the 4-star hotel accommodations we had.
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