a traveler from Travelocity.com
on February 23, 2009
Have stayed there in the past, but this time (2/09) the room took 72 hours to heat up to 70. The "continental breakfast" consisted of bagels and OJ. The bathroom was icy, with no rugs on a tile floor (since the bath was separated by a wall, it never got above 65 degrees). Service was non-existent from the check-in abruptness to no space heater for the room, no suggestions for remedying the problem, no extra blankets, no comp, nothing. Did not care, in other words & they never checked back. No mention on their website that the "famed" dining room no longer serves any food to guests. It's very sad; this used to be a good place. On the minimalist plus side, the room was clean.
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