a traveler from Travelocity.com
on January 25, 2009
After making reservations for one of their concept rooms, 2 weeks before going, I arrived only to find that they had given my room to someone else. We arrived at 8PM but had been assured by the gentleman that I made the reservation with that my credit card number would hold the room until midnight. Furthermore they were full for the night but I could come back the next day and stay if I liked. I would avoid the hotel like the plague and will in the future.
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