a traveler from Travelocity.com
on January 21, 2009
When we checked out of the hotel, we didn't have to pay anything additonal since we paid for our reservation online, the person at the desk told us we were all taken care of. It has been a month since our stay, and we have a charge of our credit card from the fantasy inn for $. When we called to see what this unauthorized charge was for, there have been no clear answers. The owner/book keeper are not available and they will not return our calls. The person at the desk said that the only time he has heard of a charge like that is when you smoke in a non-smoking room. I can't believe it, we are non-smokers, and actually have never smoked in our lives. He continued to say that the house keeper will write it up if she thinks the room smells of smoke, and then we would be charged $. Now we are having to despute this with our credit card company. It's a scam, I know the ecomomy is tough right now, but this is a total joke!!!! Don't ever stay at this hotel.
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