a traveler from Travelocity.com
on December 23, 2008
Very bad experience, from the arrival through check out, not enough staff, not friendly, rooms not ready at your arrival, phones not working, tv not working, pool was not the cleanest, food not bad, the only thing memorable is the spa and massage place... I would go back for that.
in the massage place the staff really friendly, and very helpful, that is a big asset to Hotel Embarcadero, Front desk was not that bad, overall experience was not pleaseant
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