a traveler from Travelocity.com
on November 30, 2008
Booked a triple room for myself, wife & adult daughter. Room, as expected, was small - 3 single beds with 2 pushed together. Bath also small, but recently remodeled. My bed was comfortable, but my wife thought hers was lumpy. We were on the 5th floor facing the rear of the hotel. They were replacing a lift during our stay, so after 8am there was construction noise. 2 remaining lifts were working - the new one was nice, but small. The old one you could literally get only 4 people in it - very small. It took some time to get the temperature cool enough in the room, as we turned off the heat completely then it was fine. Location of the hotel was great, on a quiet street, but only a block from many pubs, food stores and the Earls Road Tube stop. (3 min. to tube stop) The included buffet breakfast was good: scrambled eggs, (very undercooked for my liking) sausages, bacon, beans, mushrooms, 4 kinds of dry cereal, yogurt, fish, raw salmon, fruit, toast, 4 types of juices & champagne. Service was good at the buffet, save for one day when they didn't clear our dishes & give refills on coffee. Front desk was efficient and friendly. There is an odd thing with the room key, you get only one that is 2 pieces of plexiglass with a device inside that unlocks your door. They ask that you leave the key at the desk when you go out, which worked OK. I would stay here again if the price was right.
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