a traveler from Travelocity.com
on September 17, 2008
This hotel has minimal staff. There's no one to help you with your luggage. When we were checking out at 7am, there was no one at the front desk - we only found the maintenance person; the desk clerk was delivering the daily paper to the rooms. Their shuttle is only available til 7pm, you have to book in advance and they'll only take you within downtown, won't pick you up. The staff isn't very knowledgable about travelling to different sites outside downtown - although they did try their best to help and find out. Our hotel room was spacious, 2 bedrooms and 1 bathroom. Rooms were clean but the sofa in the living room had holes with the stuffing sticking out in 2 places. Also, carpeting was vacuumed but looked in need of cleaning or possibly replacement. There were black stains on the rugs perhaps from something sticky that once reached it. The sheets were threadbare with small holes in them; they also had stains which appeared inkbase. Hotel is said to be in downtown Vancouver but seems to be on the borderline seedy area of downtown. There is a 7-11 across the street, we were able to walk down the street to ethnic restaurants and also able to walk several blocks the nicer area of downtown (Robson St) comprised of better shops and restaurants. We didn't feel safe walking outside the hotel after dark due to the people sitting on the sidewalks with signs asking for money & because of the police activity that kept us awake several times during the night. The breakfast area was quite nice, with variety - open from 7:30am -10am. We never used the fitness center/pool. Next time,I think I'd pay more to stay in a better hotel.
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