a traveler from Travelocity.com
on September 14, 2008
I went to Cancun 2 weeks ago with my husband and stayed our first 3 days at the Grand Oasis Playa. The check in was fast and the lobby was beautiful so i was so excited to see our room. The bellman took us up and i immediately noticed the smell of old wet wood in the hallway of the hotel. the room was ok, but the bathroom was not as clean as i expected. the bed also smelled of old sheets so my husband and i ended up putting towels on them. Let me tell you about the food...OMG..horrible!! i know it's all inclusive and i didn't expect much but, WOW, this was almost borderline DISGUSTING!! Please do not stay at the hotel if you're expecting good food and clean rooms. otherwise, yes the pool was beautiful and the service was nice, but thumbs down on the food and cleaniliess.
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