a traveler from Travelocity.com
on August 21, 2008
The front desk clerks were rude and completely unhelpful. The room was okay, beds were fine. Were across from a construction site which was loud and were not told of it prior. Telephone didn't work in the room which didn't matter because we had cell phones but when we tried to tell the front desk clerk he argued with us and told us it was working. I know when a phone isn't working. Got a lot of static when trying to get refunded for vending machine that took our money. It seemed to really bother the front desk to help us for that and everything. Felt like we were a burden the entire time we were there. Stay away from this hotel if you can!
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