a traveler from Travelocity.com
on June 20, 2008
The hotel initially looked fine and the front desk was helpful. As the day progressed, things got stranged. They had a sofa and a couple of chairs in front of our room. Don't know why. They said it was for the guests to sit out.....in front of our room??? Kids couldn't take a nap since some other quests were sitting there smoking and drinking. We told the front desk he said he would take care of it, which he didnt'. At 2:30 AM we had a couple of people talking, smoking and drinking. We called the front office, no one answered. They told us the following day, they don't have anyone during the night. I wonder who we would have to call if something major was to happen. In the morning, there was no hot water to shower. When we called and reported that, they said everyone else has hot water. In the parking lot, we met two other couples who said they didn't have hot water either and the front desk told them eveyone else had it!!! Just plain bad. The only positive....the location and distance to the aquarium and the main strip. Won't stay there again.
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