a traveler from Travelocity.com
on May 12, 2008
This is a decent place to stay. The rooms are clean and nice. Our room had a HUGE closet that we could use as a separate room for our portable baby crib. 3 elevators make getting to your room very convenient even during high traffic periods. We had a beautiful little view of Provo.
Just a few nitpicky items. The doors could have been a little closer to the ground because you could easily hear people outside your hotel room while you were lying in bed. One of our drink glasses had lipstick on it when we received it from room service and we were given two complementary drinks to compensate us for it...even though we had ordered a pitcher which was forgotten. The room service menus had only about 1 page for breakfast and dessert options. The front desk forgot about our request to opt out of receiving the morning newspaper. The parking lines are not drawn clearly so it makes for some interesting parking situations if you use the parking structure.
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