a traveler from Travelocity.com
on April 8, 2008
When entering we saw everything was under repairs. So not a good sign and were never informed about any repairs at all. The room was ok nothing fancy but our phone didnt work and we went down to the front desk to try to get a new on and some young girl told us it would be taken care of but it never was for our whole stay.(3 days) They were workers all around yelling and messing around having a blast. For us we were not. The elevators took a long time and always stoped at every level even if noone was there. There was only one working elevator 80% of the time and we took the stairs most of the time because we were tired of waiting. On check out day we waited 20min for the elevator and when if stopped it was full of workers goofing off. We walked all our bags down the stairs from the 5th floor. When talking to the front desk about it all they said was that one elevator was working. There were no sorries or concerns about it at all. The only upside was that they had a free simple breakfast buffet in the morning. Also all the vending machines on every floor were either out or not working. This Hotel had next to no standards and staffing was very poor.
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