a traveler from Travelocity.com
on March 12, 2008
do not stay at this hotel! the pool would've been nice had there not been 200 kids everywhere. i asked around and the staff told me that they rented out the pool to people who did not even stay at that hotel.....like a public pool. There were never any towels and the rooms were dirty. we would leave the A/C on when we left and by the time we got back, housekeeping would always turn it off so it was so hot in the rooms. when u walk in to the hotel it is all open air- which they don't tell you about. the food was horrible. you had to chow down at breakfast to last the rest of the day because the food was so bad. the only thing that was decent about the hotel was that the staff brought you drinks out on the beach-however, there was hardly any alcohol in them! i highly suggest that when you go to puerto vallarta, stay somewhere else and DEFINETELY take the "las caletas" island tour. The island is one of the most beautiful places I have ever seen and I travel a lot. book it through Vallarta Adventures. Also, they had a great BBQ buffet on the beach and snorkeling.
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