a traveler from Travelocity.com
on February 4, 2008
We have stayed in several hotels on the island and this was our first condo experience. For the Waikoloa location and peak season, this was a good value. Staff was friendly at checkin and checkout. The unit was a 2BDR/2BA. Overall clean and furnished with an island flair. Master bedroom with king bed was a bit hard, and 2nd bedroom had twin beds which made the room somewhat smallish and one had to lean against the bed to access the closet. Master bath had extra large shower with double sinks, while 2nd bedroom had an oversize soaking tub. Both bedrooms had television with cable, and living area had HDTV with VCR. Kitchen appliances could stand upgrading but were clean and operable. Lanai was large and comfortable. Gated security entrance. Safe was available in the room for an additional charge. Dining and shopping close within walking distance. After this stay, we tried a condo at Kolea which was highly overrated in terms of amenities. No contact or greeting at Kolea while the Shores had on site staff. NO maid service at Kolea for 10 nights, while the Shores offered DAILY maid service with fresh towels and trash takeout. I mention this because Kolea required you take out trash and wash any towels over one per guest while the Shores provided this service daily. What kind of vacation is that? Kolea is on ABay beach, but the Shores has access to the same beach within a short walk. For value, I would recommend consideration of the Shores if you are interested in a condo in Waikoloa.
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