a traveler from Travelocity.com
on January 24, 2008
We stayed for a family wedding. Common staff excellent, they will go out of their way for you. Hotel lobby staff and guest service staff were total snobs! AMT not work for our entire stay they would not accomodate and want me to pay for a taxi to go into town or airport. After I got VERY irrate by the service is when they gave in and appointed some one to take me. Make sure you check your bill at check out. Rented a golf cart and got a flat, they wanted to charge me $50 for a new tire, arrgued for about 15 mins and they finally gave in and removed the fee. All inclusive food was ok, pizza place VERY expensive, come on people, $9 for a mini pizza that was not even home made and $10 for a hamburger, give me a break. Pictures on this web site is not that accurate. The pictures you see is from the Six Sence Spa area, they need to show the ACTUAL pictures. Very nice pool, yes it is deep but there is a kiddie pool. Over all a very nice stay.
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