a traveler from Travelocity.com
on November 25, 2007
Despite the lovely exterior, our room needed a serious overhaul. The pillows were lumpy, the bed springs poking. Just really SHABBY. Look out for the shower where you can be scalded by an unexpected bursted of boiling water while showering. These charlatains offer room upgrade for 25 and 50 euro. Save yourself the trouble and book a better hotel from the start. Front desk help is rude beyond belief. The only thng that is in the favor of this wretched hotel is the location. If you plan to spend zero time in your room, this is the place for you. Also be aware of the travel website's service center - would you like to fly from California to Amesterdam(20+ hour flight ) only to be told at 7am that you can't check in until 2pm. Suppose the alledged customer service idiot would ask if we wanted to pay for an extra day at the hotel for immediate check in upon arrival, instead of being forced to sit in a hotel lobby for hours!!
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