a traveler from Travelocity.com
on October 25, 2007
The hotel was under construction which we were not told about. When we first went to our room 5 construction workers rode the elevator with us. It was a very tight fit with them and the luggage cart. When we got to our room i had grease on my hands and my wifes jacket was stained with black grease. We came in contact with the grease from the elevator, the workers, or the luggage cart. We notified the management which said not to worry we will take care of the jacket. The jacket was sent to a professional cleaner for $75 but came back the same way we sent it, ruined. We asked the hotel to refund the $75 and refund the amount we paid for the room which is less then the jacket replacement cost. They said they would pay for the cleaning only. The hotel was very noisey from the workers. I would not recommend this hotel to anybody. There great description in their advertising is one huge deception.
©Travelocity.com LP 2000-2009