a traveler from Travelocity.com
on October 18, 2007
I have stayed at many Hampton Inn locations for business travel, and I was a little disappointed in the Hampton Inn Tropicana. One of the managers were friendly (I forgot his name), but the rest made me feel as if I were a burden. The business center was not adequate enough to be at a "business" hotel- only two computers and you have to pay for fax (I paid over $9 to send a fax) and copies. The hotel offers shuttle service to the strip- which is an unorganized mess. I waited for over an hour, and everytime I asked where the shuttle was, the response was "should be 15-20mins, just keep waiting". I asked where to wait, and they said- "oh, anywhere". I was left twice without so much as an apology or attempt to make it right. The rooms, however, were clean and comfortable- the housekeeping staff is on their game. Overall, not awful, but certainly less than I expected. I will not plan on staying at this hotel again.
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