Overbooked


Member Rating 4 out of 5 by a traveler from Travelocity.com on October 1, 2007

Arrived at the hotel at midnight only to be told the hotel "was overbooked" and handed an envelope with cab fare to another YMCA. While an apology was offered I was told my entire 4 night stay would have to be at another Y. Only after I pressed the front desk to find another solution did the hotel provide a room for the first night and then I had to check out in the morning and return later in the afternoon the following day to see if a room was available which it was. I was told that there are problems with the booking agency the Y uses. I've stayed at this place numerous times and love the location but be aware you may not be staying where you think you are.
Vanderbilt Ymca
224 East 47th Street
New York, New York, 10017
212-756-9600

http://www.igougo.com/tvly-review-r100569012-Overbooked.html

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