a traveler from Travelocity.com
on September 13, 2007
Where to start....
Staff: While I could tell they were tryign to be nice I did not feel like any of my requests were taken seriously. I woudl ask for something and woudl get a sort of "oh, whenever" attitude abotu fulfilling it.
Room: Terrible, mildew-y. Dirty. I had no hand towels or wash clothes when I arrived. No alarm clock. The telephone did not work. The deadbolt on the door and the chain lock were broken. When I called to complain and request another room or that these things be fixed nobody ever showed up. I got new towels - but a pile of big bath towels! No small towels! The security really concerned me - I did not feel safe any of the nights I stayed there.
Food: It's an all-inclusive and it shows. The food is not tasty to this American traveler and it's also quite limited. Not many options.
Pool: A bit dirty and grimy.
Beach: littered with trash and vendors. It was impossible to enjoy the ocean and beach because it was so dirty and full of so many people begging for money.
It's an older property that hasn't been updated in decades...Everything is tired looking and the entire place feels yucky.
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