a traveler from Travelocity.com
on June 19, 2007
This Boutique hotel in Calgary is richly appointed, but a bit too caught up in its own importance. Service was mediocre; ranging from fast and friendly to slow and down right rude. Housekeeping was a bit lax and did not replace used items (like coffee). The bed however, was the most comfortable of the four hotels I stayed at this trip. All in all, the Hotel Arts is a pretty and comfortable hotel, just don't expect consistent first class service.
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