a traveler from Travelocity.com
on August 15, 2007
I had stayed here previously and it was really nice. They have been renovating and some of the rooms must not be done. I booked a two queen bed room and when I showed up I got a two double bed room. When I checked in they didn't even tell me that it was changed so I didn't find out until I reached the room. When I called to question it, they were very unsympathetic and just stated that it was because of renovating. I asked if the price would be discounted because I didn't get what I reserved and they said "no". I was not very happy. And then the beds were very very uncomfortable. I actually packed up and left at 5am instead of the noon check out time. Make sure to call and verify what type of room you reserve before coming to this hotel!!!
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