a traveler from Travelocity.com
on November 3, 2006
We asked for a 7am wake up call so we could make a tour that we had booked and no one called us. Luckily, we woke up in time to barely make it. When we asked why they had no explanation and wouldn't even apologize. The travel person at the travel desk was the only person we felt was friendly and helpful at the Hotel.
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