a traveler from Travelocity.com
on July 31, 2006
The day staff on the phone were borderline rude when I asked for a non-smoking room and for directions. Said booked a smoking room. I had to upgrade and pay $20 more per night. The pool was over-chlorinated. The jacuzzi was vile. The room hadn't been vacuumed since who knows when. My infant daughter almost ate a dead bug from the floor! Breakfast was fair, typical of this class of hotel. Evening staff was pleasant once we arrived.
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