a traveler from Travelocity.com
on July 12, 2009
Hedo II was an absolutely fantastic resort, but do not book this trip with ONLINE TRAVEL WEBSITE gave us an option of flights that arrived in Kingston as well as Montego Bay. Neither myself or my wife were familiar with Jamaica, so we chose the earliest arrival time which happened to be Kingston. Nowhere on the website did it mention we were arriving to an airport not serviced by the resort and it would cost us a days travel time and over * dollars out of our pocket to get from Kingston to Negril! Once we arrived at the resort the next day, we contacted ONLINE TRAVEL WEBSITE throught the customer service rep at the resort, and they informed us that "you selected the flights, there's nothing we can do." Be very careful using this website to book a trip. I do not recommend this site for novice travelers! Hedo II had excellent service, very nice rooms, and great staff. The food left a lot to be desired, but we're from New Orleans, so everyone else's food leaves a lot to be desired. The other guests at the resort were the biggest reason we'll definetly be going back to Hedo II.
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