a traveler from Travelocity.com
on April 5, 2009
My trip was from March 29, 2009 to April 2, 2009 I was under the impression that all tips were included. This was NOT true! There were tip jars everywhere the front desk, the restaurants, the bars even the omelet station in the mornings. When I booked this trip I did not want to carry cash with me everyday so I purposely looked for an ALL INCLUSIVE with the belief that these matters would be taken care of. I can't believe the nasty looks and treatment we received for not tipping. The food and service were NOT all that great that they deserved a tip. I felt all employees expected a tip immediately. The food could certainly use some improvement. The room was small but very clean. the grounds were well manicured and clean. The air conditioner was located right above the entrance door to our room - which constantly dripped on the marble floor - making a very slippery surface.
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