Not happy

Member Rating 1 out of 5 by a traveler from on January 8, 2009

Booked the hotel for a week but after the first night with a lumpy bed, dirty bathroom, lack of outlets, hot water and very dated furniture I went to the Hilton hotel where the service was much better. Shame on the X staff for not have try to help with my legetimate complains. I was given a handicap room, and after complaining about it then the second choice was worst. No adjustments or intention to help w the situation.
Melia Hotel
Ponce, Puerto Rico
1 787 8420260

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