a traveler from Travelocity.com
on March 25, 2009
Overall the hotel was very good. My only problem is that they made no effort to accomodate an early check-in. Although others checked-in in front of me, my room was not ready and the front desk would not ask housekeeping to prioritze the room nor would they switch my room to a "ready room." After a seven hour drive, walking around the city for three hours waiting for the guarentee check-in time was an inconvenience.
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