a traveler from Travelocity.com
on February 17, 2011
Single female who travelled to Philadelphia for business. Will never stay here again. First, the hotel had a conference checking in when I arrived. I waited in line for over 51 minutes before getting checked in. The hotel provided no separate check-in for non-conference guests. As a result, I missed my first meeting of the evening. Second, hotel internet did not work in my room. I had to have internet to communicate with my work. Third, internet in the lobby was supposed to be free. Lobby internet was sporadic at best, and very slow. To add insult to injury, I had to pay for every few minutes. To be fair, my room was fairly clean and the bed was very comfortable. Staff was very friendly. Location was great. For my work – not good at all.
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