Member Rating 2 out of 5 by a traveler from Travelocity.com on April 12, 2011

This hotel is in a great location but I got a room that was nothing like what the brochure showed. Small, old looking, musty and cockroaches. The front desk staff was very nice as was the security and others. However the manager was not. I had made a reservation for myself and a mexican friend but when my friend arrived he was told he could not stay there. Finally they allowed him to stay if I paid an extra $10 per night in advance. This was for only 2 people. What is up with that. I wont go there again.
Playa Los Arcos Hotel and Suites
Olas Altas 380 Col. Emiliano Zapata.
Puerto Vallarta, Mexico, 48380
+52 (322) 2267101


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