A+ Service and Experience Overall

Member Rating 5 out of 5 by a traveler from Travelocity.com on January 23, 2011

We have had multiple events and room stays at this hotel. I cannot tell you how much I recommend this Hilton. #1) We walked in and the Front Desk Associate remembered us by name (And our Kids). #2) Our kids would want us to tell you that their pool was great! Super clean and already has some toys there, which is great for when you're traveling and forgot your water wings! :( #3) The bathrooms and rooms are UPDATED, nice, and clean and we never had an issue with any maintenance, cleanliness, or otherwise. The beds are comfy, the heater/AC worked well and quick. We found it easy to order room service and it was great food - and overall the hotel staff is extremely friendly and courteous. #4) When planning an event, the Management Staff are amazing. Extremely fast in communication response and they took amazing care of us the night of our event. We had a wonderful 100+ person event there, with 20+ individual rooms and not a single complaint. We were very satisfied and will come here annually for this event. Thanks, Hilton!
Hilton Eugene
66 East 6th Ave
Eugene, Oregon, 97401
541 342-2000


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