This hotel made us feel safe

Member Rating 5 out of 5 by a traveler from on April 12, 2011

This was my wife and my first time visiting New York and my wife found this hotel on the internet, thought it looked nice and was in the area that we wanted to be in. Upon arriving we were greeted by very nice hotel staff and our room was nice and clean with a wonderful view. After a long day of site-seeing we decided to call it a night and get up early the next day and do some more outings. Needless to say, the room next to ours was having a party that was going late into the night, finally around 4 a.m. I decided to call security and have them do something about the noise..they did come and talk to the people which quieted them down for a little while, then it started all over again. Finally about 6 A.M. I went down and complained again, they told me that we would be moved that day and not to worry about a thing, so we went out and came back to our new room, Much to our surprise the Hotel manager put us in the Presidential suite and treated us like we were royalty!! Still can't believe they did that...what a wonderful Valentines treat to both of us. I would highly recommend this hotel for anyone looking to be treated by friendly and helpful staff. Thank you Millennium
ONE UN New York
One United Nations Plaza
New York, New York, 10017
(212) 758-1234

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