NO REFUND - (even when they overbook)


Member Rating 1 out of 5 by a traveler from Travelocity.com on March 1, 2011

Arrived at the hotel - overbooked. They sent us to a hotel that was not at all comparable. We were left to find our on hotel for the night. They said Travel agency would refund us for the night - but in contacting TTravel agency NO - they don't stand behind that policy. Rip off. Next day checked in - Was suppose to have Garden View - 2 beds. Received parkinig lot view, 1 bed and 1 uncomfortable pull out couch without any bedding. Requested bedding received 1 flat sheet and a comforter. Room with no phone - when people called they were told we where not booked there. Would not recommend using Travel agencyor booking this hotel.
Negril Beach Club Condos
Norman Manley Blvd
Negril, Jamaica
876.957.4323

http://www.igougo.com/tvly-review-r100512719-NO_REFUND_-_(even_when_they_overbook).html

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