a traveler from Travelocity.com
on February 7, 2011
My husband and I spent the weekend at the Chattanoogan for our anniversary- our first time away from our kids in 2 years. When we checked into the hotel, we were told b/c we booked through travelocity that we had to take whatever room they wanted to give us, which was a double bed room. The staff did not care at all when we tried to explain our situation and said it was a non refundable reservation. Terrible weekend in our twin beds like Ward and June Cleaver from the 50's. The restaurant was expensive and very limited in choices, hotel room just average, and area not the safest to be walking around at night. Obviously, the staff was unfriendly and not accommodating to our needs. We will not ever stay here again.
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