a traveler from Travelocity.com
on April 12, 2011
Beautiful hotel. Staff was courteous and helpful. Beautiful hotel interior. We had a long check in time and they overbooked our first night and we got bumped. However they put us up in a sister hotel for the first night and upgraded our room here for the rest of our stay. Watch out for the sales pitch at the front door though! Try the spa. The massages are worth it! Look for all inclusive prices as the food all over Cancun is expensive.
©Travelocity.com LP 2000-2009