a traveler from Travelocity.com
on March 20, 2011
The hotel in itself was great but on the first night there my husband and I heard a bumping noise, almost like a dryer running, all night long. We spoke to someone at the front desk about it the next morning and after we finally called, this was the 3rd time we had mentioned it, they finally sent the maintenance man to check it out. He did hear the noise and said he put it in his report but he could not figure out where it was coming from. We were there 3 nights and needless to say did not get much sleep. Thet told us all rooms were booked so we could not switch but I feel they should have at least refunded some of our money to us or something. On checking out, my husband mentioned it again and all they said was Oh, we're sorry that happened, nothing about making up for it in some way. I would love to stay there again but probably won't because of the attitude of the staff. When you pay good money to saty in a nice place, you expect to be able to sleep!!!!!
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