a traveler from Travelocity.com
on February 7, 2011
To say that I had a bad time at this resort is an understatement. I was very nice and patient which is an attribute as to why my stay went so badly. First we arrived in the evening on New years eve to party at the casinos and then snowboard the remainder of the weekend. We had only enough hot water for one shower for the 3 evenings we stayed and they did not offer us another room because they kept telling me that it was about to start working. "Very soon" is all we kept hearing from them. We had to party and go do activities, so we showered at the casino in a friends room. They promised us vouchers for future a future stay and when it came around to talking about it ounce we were leaving, they said you are "S.O.L" because we purchased online at Travelocity and that we should seek reimbursement from them. Travelocity didn't make good either, so all in all a bad time with this particular purchase.
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