Excellent - great place to unwind.

Member Rating 5 out of 5 by a traveler from Travelocity.com on March 27, 2011

My husband and I recently spent a week at this resort and loved it.The entire place is spotlessly clean. Rooms were superb - bright and spacious with great views from a lovely balcony. Lots of pools, so it was easy to escape the noise of the larger, central pool area where there were ongoing activities. Food was delicious with lots of variety and all the restaurants for evening meals were quite unique (unlike some resorts where the same food is served, regardless of restaurant name) I liked the requirement of dressing for dinner - added a sense of occasion to the evenings. Staff were amazing, apart from the reception/front desk staff, who seemed somewhat disinterested in customer service. Evening entertainment was superior to other resorts we have visited. Rented a car from Avis (on site at the hotel) which was painless. Beach was disappointing for swimming, as it was rocky and shallow with lots of seaweed but did enjoy long walks on the beach. On day of departure, we had a flight at midnight but left all our luggage at the front desk and after a day by the pool, used a very spacious Hospitality area to shower etc before dinner and departure. This had to be reserved in advance, through the concierge . We should have brought some more cash to tip the staff, who were very attentive and friendly.
Secrets Silversands Riviera Cancun
Bahia de Petempich - SM 12 MZ 31 Lote14-02
Puerto Morelos, 77580
+52 998-193-1800


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