a traveler from Travelocity.com
on April 22, 2011
Stayed at the Palais De La Mediterrane in April 2011 for 2 nights. Overall the hotel was clean and the beds comfortable, but definitely not 5 star quality. Personnel were friendly. However, the parking fee for their garage was excessive---about $35/day. Worse yet, is the fact that they do not tell you that their garage is infested with theives. Got my car broken into on the first night, and had reading glasses and souveniers stolen. Another gentleman in the room down the hall told me that his vehicle was also broken into that night. I informed the management who assured me that they had this garage under video surveillance and that they would get to the bottom of this, yet now 3 weeks later they fail to return my calls and really dont care. Not the kind of experience that you would expect from a proclaimed 5 star hotel. Beware of the arrogance that management has and go to another hotel where your belongings are more secure.
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