a traveler from Travelocity.com
on April 12, 2011
Overall the hotel was great. I loved the restaurant downstairs as they provided delicious meals. The room was nice and clean. It was a great location for my needs while visiting Portland. Most of the staff was very courteous. The airport shuttle was very convenient and efficient. My only complaint is that the staff member working when I checked in gave me the key to someone else's room that was occupied - which was an awkward situation when I opened their door. I was tired and jet lagged and had to go back and wait in line to get a new room. The desk attendant was not very friendly and did not do much to make up for his mistake. Besides him though the staff was friendly and I enjoyed my stay once I was settled in.
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