a traveler from Travelocity.com
on April 19, 2011
The location of the hotel is perfect, the room was clean and tastefully decorated and yet not overdone, and every member of the staff exceptionally helpful and accommodating. I ended up staying an extra day in KW and wanted to continue to stay at OK, but the room I had stayed in was reserved already. I called the front desk, they suggested I get brunch while they jumped into looking in to finding me another room. When I got back, they'd not just gotten me a room, moved my luggage, and had a keycard readily waiting for me. Icing on the cake, they given me an upgraded room b/c my level of room was sold out, and unlike some hotels they didn't gush all over themselves on how well they were taking care of me. Hidden gem: barstaff poolside.... trust anything they reco with regards to the island, and I personally highly reco everyone try their "loungerita" with a poolside view of the sunset. I WILL be back!
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