a traveler from Travelocity.com
on February 22, 2011
If it weren't for the location, I would have been very upset with this hotel. The property sits on one of the most prime locations in South Lake Tahoe. Incredible views, however, the "Non-smoking" room had cigarette holes in the bed spread. The pillows smelled like cigarettes and the pillow cases had lots of stains. They changed our pillow cases, but the pillows still had a cigarette odor. We did not get hand towels even after asking for them. They did not supply a floor towel in the bath. The furniture was in pre-dilapidated condition and the room chairs were badly stained. The carpet was filthy and the bed had a spring poking through the fabric.
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