More emphasis on selling timeshare than serving the guests


Member Rating 1 out of 5 by a traveler from Travelocity.com on April 25, 2011

From the moment we stepped into the hotel the staff harrassed us to get us discounts in attractions. There was never a mention of selling a timeshare, just to hear about the discounts. We decided to go for the discounts not thinking this was a timeshare pitch and when we got there we were hounded for an our and a half, even though we said there was 0 chance we were doing anything AND they kept us knowing my friend was pregnant with morning sickness, hoping we would give in to let us get out. Very ANGRY with this come on. I will never stay at a Park Royal again. It ruined the mood of the entire trip. And the discounts that were promised, they tried to squelch on and made it difficult to use. Nothing about the hotel, staff, food made up for the distaste as all of that was mediocre at best.
Park Royal Cozumel All-Inclusive
Playa Paraiso Km 3.5 Carretera a Chankanaab
Cozumel, Quintana Roo, Mexico, 77600
+52 (987) 872-0700

http://www.igougo.com/tvly-review-r100478860-More_emphasis_on_selling_timeshare_than_serving_the_guests.html

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